Frequently asked questions
SELLING MY CAR TO AN ONLINE CAR BUYER IS AN OPTION, DO YOU PAY CASH FOR CARS?
We pay by Bankers draft or via a secure money transfer directly into your account. Paying cash for cars means carrying large amounts of cash around and we feel that that is unsafe & unwise for you and us.
HOW DO YOU DO THE QUOTE FOR MY CAR?
We will ask you to tell us about your car, including make, model, registration number, condition, what service history you have, how long the MOT is valid for etc. We can then research YOUR specific car. With a computer generated quote for a generic car of the make & model you wish to sell, you may not be able to input all the relevant information that can make a vast difference to the value of your car. With us, you will talk directly to Andy or Karen - the owners of Surrey Car Buyer, who will use over 30 years experience, up to the minute databases and their many contacts in the motor trade to provide an accurate quote.
HOW LONG WILL IT TAKE?
We can usually provide you with your quote within one hour, and as we are based in Surrey, selling your car can be as quick as you like, we can, if you wish, complete a deal the same day.
MY CAR HAS FAILED ITS MOT - WILL YOU BUY MY CAR?
We feel that every car has a value and we will consider everything, call us and we can discuss your particular car and advise as to the best option.
I DO NOT HAVE A V5 - HOW DO I GET A NEW ONE?
For us to be able to buy your car, we must have the V5 (logbook). If you have mislaid it, but the car is registered in your name, DVLA have an express service option, or you can complete and return a V62 form - obtainable from the post office or online from this link http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017825.
I HAVE BEEN OFFERED MORE MONEY TO PART EXCHANGE MY CAR, CAN YOU MATCH IT?
Call us and we will do our best to improve on the offer you have been made.
I HAVE OUTSTANDING FINANCE - WHAT SHOULD I DO?
You have two options;
- Settle your finance directly with your finance company - we will require written confirmation from them that they have received full, cleared payment when we collect your car.
- We can settle the finance for you, we will simply deduct the outstanding amount from the valuation of your car and pay on your behalf - data protection laws require that you obtain the settlement figure - and we need this in writing from them.
NB - If you owe more than the sale price of your car, you will need to pay the balance prior to us collecting the car. We will require written confirmation of this from your finance company when we collect your car. Alternatively you can pay us the difference in the form of a Bankers draft made payable to the finance company.
WHAT TYPE OF CARS DO YOU BUY?
We buy all types of cars including;
Right Hand Drive (RHD) cars, Left Hand Drive (LHD) cars, American cars, Imported cars, Classic cars, Vintage cars, Motorhomes, Caravans, Motorcycles / Motorbikes, Pick-up Trucks, 4x4s, 4 Wheel Drive cars, People Carriers, 7 Seaters…..
YOUR VEHICLE NOT LISTED?
CALL US AND TELL US ABOUT IT – WE LIKE A CHALLENGE!